Livid
FeaturesPreviewIntegrationsUse Cases
Transform Your Customer Service

Unified Chat Platform
for Online Business

Consolidate all chats from Line, Facebook, Instagram, TikTok, Shopee, Lazada
into one unified inbox. Manage customers efficiently with AI and automation.

See It In Action

Experience the power of unified customer service management

app.livid.com

Features

Powerful tools to help you manage customers like a pro

Unified Inbox

All your chats in one inbox

Automation

Automate repetitive tasks with smart workflows

Dashboard

Turn data into actionable insights

AI Assistant

24/7 AI-powered customer service

Broadcast

Targeted messaging with advanced segmentation

Channels & Integrations

Connect essential tools with Livid

Line
Facebook
Instagram
TikTok
Shopee
Lazada

Use Cases

Use Livid to boost efficiency across all areas

Customer Service

  • Track response times
  • 24/7 AI customer support
  • Auto-assign chats to agents
  • Quick reply templates

Sales

  • Qualify incoming leads
  • Create orders directly in chat
  • Track sales through conversations

Marketing

  • Track Facebook ad performance
  • See which chats generate sales
  • Tag customers by campaign source

Ready to Get Started?

Try it free, no credit card required

Livid

Unified chat platform for online businesses

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